Contact Us

Due to COVID-19 our lobby is closed to walk-in customers.

Temporary Policy for Billing Office and Bill Due date during COVID-19 Emergency

Documents are available in our entry way and can also be found here. 

PLEASE call 843-4654 to talk to a Customer Service Representative if you need assistance.

Drop boxes will be emptied multiple times throughout the day.

Disconnect or New Service Forms

You may email forms to: customerservice@cabotwaterworks.com

Or drop forms in our drop box at both entrances. Click here for a map of our drop box locations.

Bill Payment Options

Customers have these option to pay their bill:

*Cash or Check in person during business hours.

*Debit card, Credit card and eCheck payments can be made by calling 1-866-729-2549 or at www.payclix.com/cabotwaterworks 

All Debit cards, Credit cards and eChecks will be charged a fee.  

*Mail in check to Cabot Waterworks

*Drop payments off in the Payment Drop Box outside the Cabot Waterworks office.

*Electronic bank drafts to automatically draft payment on the due date each month at no charge.

 

Commission Meeting Schedule

Cabot WaterWorks Commission meetings are held at the Cabot WaterWorks billing office at 6:30pm in the conference room on the 4th Thursday of the month.

 

Coronavirus (COVID-19)

Coronavirus (COVID-19)

March 25, 2020

The health and safety of our customers and employees is our top priority.  Below are some resources where you can find factual information on Coronavirus causes and prevention measures. 

Read the full article »