Contact Us

Due to COVID-19 our lobby is closed to walk-in customers.

Temporary Policy for Billing Office and Bill Due date during COVID-19 Emergency

Documents are available in our entry way and can also be found here. 

PLEASE call 843-4654 to talk to a Customer Service Representative if you need assistance.

Drop boxes will be emptied multiple times throughout the day.

Disconnect or New Service Forms

You may email forms to: customerservice@cabotwaterworks.com

Or drop forms in our drop box at both entrances. Click here for a map of our drop box locations.

Bill Payment Options

Customers have these option to pay their bill:

*Cash or Check in person during business hours.

*Debit card, Credit card and eCheck payments can be made by calling 1-866-729-2549 or at www.payclix.com/cabotwaterworks 

All Debit cards, Credit cards and eChecks will be charged a fee.  

*Mail in check to Cabot Waterworks

*Drop payments off in the Payment Drop Box outside the Cabot Waterworks office.

*Electronic bank drafts to automatically draft payment on the due date each month at no charge.

 

Commission Meeting Schedule

Cabot WaterWorks Commission meetings are held at the Cabot WaterWorks billing office at 6:30pm in the conference room on the 4th Thursday of the month. While the office remains closed due to COVID-19, the monthly commission meetings may be joined by web conference using Zoom. Click this link for directions to our Zoom meeting.

 

In the water . . . but out of harm's way

In the water . . . but out of harm's way

August 01, 2020

Swimming pools and beach vacations, waterskiing at the lake and rafting on the river, canoeing, kayaking, fishing, boating, wake boarding, tubing, jet skiing, snorkeling, sailing, surfing, and swimming - when it's summertime and the mercury is on the rise, there is nowhere we'd rather be than in the water! North America’s lakes, rivers, and seas are oases of beauty and respite from the summer sun, so it’s no surprise that swimming is summer’s number one pastime. But as you enjoy the season's final days, please make water safety your first priority. Swimming cools us off and keeps us fit, but it can also be dangerous. Drowning is the number one cause of unintentional death among children aged 1-4, and it's the number two cause of unintentional death among those aged 5-24. A moment of distraction can be fatal, so please take great care to keep yourself and your loved ones safe in the water.

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