Contact Us

Due to COVID-19 our lobby is closed to walk-in customers.

Temporary Policy for Billing Office and Bill Due date during COVID-19 Emergency

Documents are available in our entry way and can also be found here. 

PLEASE call 843-4654 to talk to a Customer Service Representative if you need assistance.

Drop boxes will be emptied multiple times throughout the day.

Disconnect or New Service Forms

You may email forms to: customerservice@cabotwaterworks.com

Or drop forms in our drop box at both entrances. Click here for a map of our drop box locations.

Bill Payment Options

Customers have these option to pay their bill:

*Cash or Check in person during business hours.

*Debit card, Credit card and eCheck payments can be made by calling 1-866-729-2549 or at www.payclix.com/cabotwaterworks 

All Debit cards, Credit cards and eChecks will be charged a fee.  

*Mail in check to Cabot Waterworks

*Drop payments off in the Payment Drop Box outside the Cabot Waterworks office.

*Electronic bank drafts to automatically draft payment on the due date each month at no charge.

 

Commission Meeting Schedule

Cabot WaterWorks Commission meetings are held at the Cabot WaterWorks billing office at 6:30pm in the conference room on the 4th Thursday of the month. While the office remains closed due to COVID-19, the monthly commission meetings may be joined by web conference using Zoom. Click this link for directions to our Zoom meeting.

 

Be prepared.

Be prepared.

September 01, 2020

September has arrived, and autumn is well on its way.

As the summer heat begins to fade, and the first hints of red and gold begin to appear, it’s a great time to relax and enjoy the mild weather. Next Monday, September 7, is Labor Day/ Labour Day, a day which honors the achievements of our workforce —a "yearly national tribute to the contributions workers have made to the strength, prosperity, and well-being of our countr[ies].” Department of Labor.  
So, take a break, rest from your labor, and enjoy the respite. 

Then, after your rest, take advantage of this time to plan ahead. September is considered “National Preparedness Month” in the US: a month to get ready, to get prepared for harsher weather and conditions that will be coming, and a time to prepare for any emergencies that might arise.
So, use this September to make sure that you —and your home— are ready.

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